Privacy Policy

Overview

This Privacy Policy describes how Reilly's Handyman Services ("we," "us," or "our") collects, uses, and protects information you share with us through this website. This is a draft provided for the business owner's review and should be reviewed by a qualified professional before publication.

By submitting an estimate request or contacting us through this site, you agree to the practices described in this policy.

Information We Collect

When you request an estimate or contact us, we may collect:

• Your name (first and last)
• Phone number and email address
• City or ZIP code for service-area verification
• The type of service requested and project description
• Your preferred contact method and timing
• Information you voluntarily provide in project correspondence

We do not knowingly collect sensitive personal information beyond what is needed to respond to your request.

How We Use Your Information

• To respond to your estimate request and discuss your project
• To schedule visits and coordinate work
• To communicate about your project and provide quotes
• To maintain records related to your project and our business operations
• To improve our website and services

Marketing Consent

We will not send marketing or promotional messages without your explicit, opt-in consent. Marketing consent is never pre-selected or assumed. You may opt out of any future communications at any time by contacting us using the details below.

Information Sharing

We do not sell your personal information. We may share your information with service providers who help us operate our business (for example, customer relationship management or communications tools), under appropriate confidentiality obligations, and where required by law.

Data Retention

We retain project-related information for as long as reasonably necessary to provide our services, comply with legal obligations, and maintain accurate business records.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly. We will respond in accordance with applicable law.

Contact Us

For privacy questions or requests, please contact Norm Reilly at (919) 523-5351 or normreilly@nc.rr.com.